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We read everything sent to us. Corrections in particular are welcome, because an article that is wrong helps nobody and we would rather know.

General enquiries and corrections

Questions about something we published, suggestions for what we should cover, or a correction to an article.

If you are reporting an error, please tell us which article and what specifically is inaccurate. If you have a source, include it. We check every correction and, where we are wrong, we fix the article itself.

We aim to respond within two to three working days.

Story suggestions

If there is a technology question that keeps coming up and nobody has written a decent answer for a Nigerian reader, tell us. Some of our most useful articles started as a reader’s question.

Particularly welcome: problems specific to using technology here that international coverage ignores.

Review enquiries and PR

If you represent a brand or an agency and want us to consider a product:

• Include full product details and confirmed Nigerian availability. We do not cover products that cannot be bought here.
• Include pricing, and where it is sold.
• Understand that sending a product does not guarantee coverage, and does not guarantee positive coverage.
• We do not provide copy approval, and we do not share drafts before publication.

We are a research-based publication rather than a testing laboratory, and we are straightforward about that. If we write about your product, we will describe what we can substantiate.

Advertising and sponsored content

We do not accept sponsored posts, paid reviews or paid placements, and we do not sell links.

We may use affiliate links, disclosed on our editorial standards page. Affiliate arrangements do not affect what we recommend.

If you are enquiring about paid content, the answer is no, and we would rather say so than leave you waiting.

Copyright and permissions

To request permission to reproduce our content, or to raise a copyright concern about material on this site, contact us with the specific page and the details. We take copyright seriously in both directions and will respond promptly.

Privacy and data

For questions about how we handle data, see our privacy policy. If you want to know what information we hold about you, or want it removed, contact us and we will deal with it.

What we cannot help with

To be straightforward about the limits, so you are not waiting on a reply that cannot come:

We cannot provide individual technical support. We do not have the capacity to diagnose a specific fault on a specific device. Our how-to guides cover the common problems, and a local repairer is better placed for anything specific.

We cannot recommend a specific seller or arbitrate a dispute with a retailer.

We cannot value your device or tell you what to sell it for.

We cannot unlock a phone, recover an account, or help with anything requiring proof of ownership we cannot verify.

If your question is one of these, we are unlikely to be able to help, and we would rather tell you now.